Fontaine Chandelier
The Fontaine Chandelier is like a waterfall of light, frozen in time. Inspired by a fountain, it features tons of unique, sculpted glass pendants that look like melting ice, all hanging in a stunning cascade. It's a total showstopper that brings a dramatic, organic vibe to any room
If you have any questions about our products, please contact us and we will get back to you within 24 hours.
Product Size
7-Lights Size: ∅ 17.7″ x H 59″ / Dia 45cm x H 150cm
13-Lights Size: ∅ 23.6″ x H 59″ / Dia 60cm x H 150cm
19-Lights Size: ∅ 31.5″ x H 59″ / Dia 80cm x H 150cm
Details
Materials: Metal, Glass
Light source: LED bulb or Edison bulb
Bulb base type: G9
Voltage: AC 110-240V
Mounting: Ceiling
Environment: Indoor
Finishes: White, Chrome
Control method: Compatible with common wall switch (not included).
We provide 150cm / 59″ wires. Can be extended upon request.
Approved: Compatible with North America, Saudi Arabia, Europe, Australia Certification.
About Transportation
1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?
We offer shipping to most countries.
Delivery time = Process time ( order preparation )+ Shipping time.
Free Shipping:
• Cost: Free
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To most countries |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
(2) Fast Shipping: only available to Norway, Iceland and Cyprus.
• Carrier: UPS/DHL Express
• Cost: $117 per piece
• Process Time: 1-2 weeks
• Shipping Time: 5-7 days
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
For a faster shipping, please contact us at [email protected]
>>Please see our Shipping Policy for more details.
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. What if I receive a damaged item?
Products received with broken glass, dented shades or frames are not considered defective and cannot be returned. In this case, we will replace the glass or shades at no additional charge.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.
3. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.
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